Last revised December 2010
We encourage you to refer to this Privacy and Security Statement from time to time to stay abreast of our most current privacy and security practices. Your continued access and use of palovia.com will constitute your acceptance of any changes or revisions to our Privacy and Security Statement.
When you engage in activities on palovia.com or with our products, like ordering or registering products, requesting customer support or subscribing to email alerts, you may be asked to provide us with information. In addition, when you search, add items to your shopping cart, or participate in a survey, you are also providing information to palovia.com. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, and personal shopping and product preferences. We also automatically receive and store certain types of information whenever you visit palovia.com. We might also receive information about you from other sources, such as in providing you special offers that we think will be of interest, and we may add that information to our account information.
We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.
We may share your personal information with third parties or affiliates of Palomar where it is necessary for us to complete a transaction or do something you have asked us to do.
We may share your personal information with third parties or affiliates of Palomar with whom we have contracted to perform services on our behalf. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.
We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition or bankruptcy, as discussed further below.
We try to provide you with the information you need to make informed, reasonable choices with respect to how palovia.com uses or shares your information. Palomar collects and uses personal information from you in several ways, including but not limited to:
Our internal data security policies restrict access to customers' personal information to authorized personnel, contractors and agents who need to access the information in order to operate, sustain, improve or repair our services and may use our customers' personal information for Palomar business purposes only. Those with access to such information are bound by Palomar comprehensive information security policies that require them to maintain the confidentiality of our customers' personal information. Violation of these requirements is subject to disciplinary action, up to and including termination and potential criminal prosecution.
We maintain physical, electronic and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to palovia.com, we, through our website host provider, may make use of firewall barriers, encryption techniques, and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Palomar cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with palovia.com.
Palomar or its authorized service providers may observe activities, preferences and transactional data (such as your IP address, browser type and operating system) relating to your use of palovia.com. We may use this collected or logged information in order to provide better service, to facilitate our customers' use of the website, to track usage of the website and to address security hazards. Palomar, or its authorized service providers, may use this information to track aggregate traffic patterns throughout palovia.com. We may use aggregated, statistical information to describe our customer audience, products and services, and to develop partnerships with third parties to offer products and services in which we believe our customers will be interested.
We collect information about you when you use our website. To open an account with us, you will need to provide us with certain information, including your name, address, phone number and email address. We may assist you in creating an account with a user ID and a password. At this time, when you request to purchase items in your shopping cart, we will forward your request and basic account information to an e-commerce service provider. When you provide personal financial and other personally identifiable information to the service providers featured through palovia.com, the sales transaction will occur on the service provider's site and not on palovia.com. As such, the financial and personally identifiable information you provide in placing your order is controlled by that service provider.
palovia.com may contain links to third-party sites. Please be aware, however, that Palomar is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours.
This website may also contain links to sites that display palovia.com branding and/or Palomar's logo but which are maintained by third parties. Such websites may be identified in that they do not display a palovia.com URL. Please read the privacy statements on these sites for applicable privacy practices relating to personal information collected via those sites because they may differ from palovia.com's privacy practices. This Privacy and Security Statement applies solely to personal information collected by Palomar.
palovia.com is hosted in the United States and is intended for U.S. visitors.
This Privacy and Security Statement applies to customer relationships established in the United States. Parts of this Privacy and Security Statement may not apply to visitors outside the United States. Like almost every website, palovia.com may be accessed by an international audience. If you are a non-U.S. visitor to our website, by visiting our website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy and Security Statement. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.
Children are not eligible to use palovia.com. We ask that minors (under the age of 18) only use palovia.com in conjunction with parents or guardians. Children under 13 should not send any information about themselves to Palomar. If a child under 13 submits information through any part of palovia.com, and Palomar becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information about children under 13, we do not use or disclose such information to third parties.
The PaloVia, Palomar, "Skin Renewing Laser", "Proven by dermatologists. Perfected for you.", and palovia.com names and logos are trademarks of Palomar. Other featured words or symbols, used to identify the source of merchandise or services, may be the trademarks of their respective owners.
Palomar Medical Technologies, Inc.
15 Network Drive
Burlington, MA 01803
If Palomar should ever file for bankruptcy or merge with another company, or if Palomar should decide to buy another business, or sell or reorganize part or all of Palomar's business, Palomar may be required to disclose your personal information to prospective or actual purchasers and other parties. It is Palomar's practice to obtain appropriate protections for information disclosed in these types of transactions. Palomar cannot, however, guarantee that Palomar's Privacy and Security Statement will remain unchanged if Palomar is sold or merges with another company.