PaloVia Skin Renewing Laser | palovia.com

Yes. The PaloVia laser comes with a 60-Day Money-Back Guarantee. If you decide you do not want to keep the PaloVia laser for any reason within 60 days of your purchase, simply return it to the location where you purchased it for a full refund. If you purchased the PaloVia laser from palovia.com and would like to return it, visit our Returns page and follow the instructions.

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You can purchase a replacement Charger online or contact PaloVia Customer Care at 1-866-PALOVIA (1-866-725-6842) to order by phone.

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Please visit our Troubleshooting section, or contact PaloVia Customer Care at
1-866-PALOVIA (1-866-725-6842).

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If you've lost or misplaced your booklet, click on Instructions for Use to download the latest version. Or call PaloVia Customer Care at 1-866-PALOVIA (1-866-725-6842).

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You can purchase additional bottles of PaloVia Pre-Treatment Gel online or contact PaloVia Customer Care at 1-866-PALOVIA (1-866-725-6842) to order by phone.

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You can purchase the PaloVia Skin Renewing Laser directly from this website, as well as at select retail outlets, physicians' offices and spas. Check our complete list of retail outlets to find a location near you.  You may also order by phone by calling PaloVia Customer Care at 1-866-PALOVIA (1-866-725-6842).

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The PaloVia laser is only available for sale and shipment within the United States. Orders must be placed with a U.S. credit card and must ship to a U.S. street address.

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Yes. Palomar tests each PaloVia laser for quality and provides a One-Year Limited Warranty against defects in manufacture, materials or workmanship under normal use conditions. To be eligible for service under this limited warranty, you must register your product within 30 days of purchasing the PaloVia laser.

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Yes. The PaloVia laser comes with a 60-Day Money-Back Guarantee. If you decide you do not want to keep the PaloVia laser for any reason within 60 days of your purchase, simply return it to the location where you purchased it for a full refund. If you purchased the PaloVia laser from palovia.com and would like to return it, view our Returns policy and follow the instructions.

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The PaloVia laser contains a lithium-ion battery, which must be removed prior to disposing of the Handpiece. Here are instructions for removing the battery:

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